Terms and Conditions

Terms & Conditions (Online Purchases)
Last updated: 25/1/2026

By accessing /NOAHFURNITURE.CO and placing an order, you agree to these Terms & /Conditions and our related policies (Delivery & Installation, Warranty & After-Sales, and Cancellation/Returns/Refund).

1) Definitions

  • “NOAH”, “we”, “us”, “our”: NOAH Furniture.
  • “Customer”, “you”: the buyer placing an order on the website.
  • “Order”: a purchase placed through the website and confirmed by NOAH.
  • “Delivery Date”: the date the items are delivered (and installed where applicable).

2) Order confirmation & customer details

You are responsible for providing accurate contact and delivery information (name, phone, full address, floor, access notes). Incorrect details may cause delays or failed delivery and rescheduling fees may apply.

3) Delivery & installation

  • Delivery is available within Egypt only.
  • Delivery fees are calculated by area/region and confirmed before scheduling.
  • Installation is included for all orders, where applicable.
  • NOAH is not responsible for providing special lifting equipment (e.g., cranes, forklifts, hoists). If required, it must be arranged at the customer’s expense.

4) Electronic Acceptance

By placing an order on our website, you confirm that you have read and agreed to NOAH’s Terms & Conditions and related policies (Delivery & Installation, Warranty & After-Sales, and Cancellation/Returns/Refund). This agreement is considered legally binding without a physical signature.

5) Payments (Online)

  • Full payment (100%) is required to confirm your order.

  • NOAH will not start production, reserve materials, or schedule delivery/installation until payment is successfully completed and verified.

  • Payment methods are shown at checkout (where available). For bank transfers (if offered), the order is confirmed only after funds are received and verified.

6) Rescheduling, refusal, and storage fees

  • You may reschedule a confirmed delivery date up to 3 days before delivery, and postponement is limited to a maximum of 7 days, subject to capacity.

  • If you refuse delivery on the scheduled date without proper notice, storage fees apply: EGP 500 for the first week, EGP 1,000 for the second week, and may increase progressively thereafter.

7) Warranty & after-sales service

Warranty and after-sales service are governed by our Warranty & After-Sales Policy.
Warranty becomes void if the product is moved to another location or disassembled/reassembled by the customer or any third party not authorized by NOAH.

8) Cancellation, returns, and refunds

Cancellation/Returns/Refunds are governed by our Cancellation / Returns / Refund Policy.
Refunds are issued only for confirmed manufacturing defects, in accordance with our policies.

9) Written modifications only

No verbal agreements or changes are valid. Any modification must be confirmed in writing by NOAH (official WhatsApp, email, or updated order confirmation).

10) Limitation of liability

NOAH is not responsible for damage resulting from misuse, negligence, improper cleaning, abnormal exposure to moisture/heat, pets, or unauthorized handling after delivery.

11) Contact

WhatsApp: +20 114 687 4724